What are your rates?

For nonprofit organizations, we charge a sliding scale of $150 / hr – $180 / hr.

For commercial organizations, we charge $180 / hr.

Can you assist on an as-needed basis?

As-needed basis is fine, if that’s what works best for your organization.

For regular, ongoing client engagements, we offer (and recommend) a fixed-billing option based on actual work provided.  We have no “Use It or Lose It”  billing arrangements.

Do you have experience with ____?

Yes! We deal with technology at every level, and are experienced with a broad array of applications, platforms, services, and circumstances.

And if you’ve got something that’s new to us, we’ll tell you so, and offer to ramp up on the technology.  Thanks to 20+ years of experience, we learn quickly, and welcome new challenges.

See our Services page for more information.

Are you available this week?

Almost definitely not.  Appointments are booked well in advance – sometimes weeks out – as many of our engagements are for recurring services, and ongoing technology management.  But we do reserve some flex time each week, so maybe we can at least get the conversation started.

How quickly can you respond to emergencies?

Quickly.  We do not provide “on call” service, strictly speaking.  But in an emergency, we can usually arrange a hands-on response within 24 to 48 hours.  If the situation requires that we cancel existing commitments to other clients, emergency fees apply (150% rate).

Generally, appointments are made in advance.

Do you do websites?

We will help you figure out your web needs, and guide you through the process of making your site a reality – site strategy and functionality, logistical planning, vendor selection, etc.  We don’t do design or development, but can recommend a number of excellent vendors, and help vet those under consideration.

See our Services page for more information.